Know what customers think and make the best strategic decisions for your business.
Customize each survey you send depending on the moment and the response you want to get. NPS, CSAT or simply an opinion about a specific service or reservation: We adapt to each case.
We will provide you with a phone number integrated with your software so you can see the real experience the user will have when calling your business.
If you like it, we will reroute the call the real number and the assistant will answer all calls. Remember that whenever necessary, the call will be passed on to the local branch.
At the end of the testing phase, we will share with you a detailed report with the most important metrics and the assistant’s performance.