Instant answers to frequently asked questions
Scale your customer service effortlessly and offer assistance without time constraints.
Benefits
Improve the customer experience by providing instant information.
Atención continua sin importar la hora o el día.
Facilitate communication with international customers.
Beneficios
Adapt the information flow to the image of your business by giving personalized answers.
Manage a high volume of calls at once without increasing human resources.
Goals
- Improve customer experience
- Reduce the workload of the support team
- Scale customer support
- Collect data and insights
Answering has never been easier
90% of users consider it crucial to receive an immediate response. Our proposal: a hybrid model that merges the business database and integrates seamlessly with chatGPT to answer both specific and general questions.
Why automate?
Increase conversion rate
96% success rate in the appointment management
Cut costs
Decrease customer support costs
Identify customer trends
Extract data and insights from incoming calls and take the right decisions
Improve brand image
Give 24/7 customer support and maintain a stable brand image
How we do it
Start your bookline journey
We will provide you with a phone number integrated with your software so you can see the real experience the user will have when calling your business.
If you like it, we will reroute the call the real number and the assistant will answer all calls. Remember that whenever necessary, the call will be passed on to the local branch.
At the end of the testing phase, we will share with you a detailed report with the most important metrics and the assistant’s performance.