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Exceptional service for the best healthcare

Allow your patients to manage their appointments in the most agile and simple way possible thanks to our conversational intelligence.

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Key data

We care about the satisfaction of your patients

33%

of patients still prefer to book appointments by telephone.

42%

of patients identified being put on hold as their biggest problem when scheduling appointments.

Our approach ensures quality care thanks to our assistant who is able to resolve queries, streamline processes and provide accurate answers quickly and efficiently. We help reduce lost calls, increase patient satisfaction and improve medical center management.

use cases

We automate your needs

Appointment management

Optimize appointment management with Bookline in an agile and simple way: real-time availability and customized options. Configure schedules, specialties and much more.

Cancellations & modifications

Avoid unanswered calls and last minute no-shows. We modify appointments in case of unforeseen events and free up doctors’ schedules, offering the option to reschedule so you don’t miss any appointments.

Appointment reminders

Ensure patient attendance with automated appointment reminders. Send a message or schedule a call the day before to confirm all details.

FAQs

Provide quick and unlimited answers with our chatGPT-integrated assistant. Customize the answers according to the needs of the clinic.

Feedback & surveys

Enhance the customer experience by listening to customer feedback and understanding their needs. Personalize and analyze surveys to maintain a quality relationship.

How we do it

  • Define your needs

    We analyze your business model and design an assistant that fits the experience you want to offer.

  • Design and configure

    We configure the conversational flow and optimize its AI capabilities, as well as make the necessary integrations.

  • Activate

    We do extensive testing to ensure the quality and performance of the assistant. Once activated, we monitor the results closely and have continuous follow-ups.

Examples

Find your use case and watch our demos​

All demos

Custom  demo

Personalize your assistant and request a demo

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Start your bookline journey

We will provide you with a phone number integrated with your software so you can see the real experience the user will have when calling your business.

If you like it, we will reroute the call the real number and the assistant will answer all calls. Remember that whenever necessary, the call will be passed on to the local branch.

At the end of the testing phase, we will share with you a detailed report with the most important metrics and the assistant’s performance.

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